Rotherhithe dementia group creates memories to treasure

Open Today

09:30 - 19:00
Rotherhithe dementia group creates memories to treasure

Members of The Ladywell Centre (SE4) have recorded memories they can treasure forever through a new partnership with Surrey Quays.   

Ahead of Dementia Action Week (21st – 27th May), people from The Ladywell Centre and their carers, together with staff from Surrey Quays, spent a morning recording soundbites about their lives.

Each participant had the opportunity to talk about their hobbies, families and experiences living in Rotherhithe. At the end of the session, they received a CD of their memories as a keepsake for their family and friends.

Surrey Quays is one of ten shopping centres to take part in this project in partnership with Bauer Academy - a national training provider which provides innovative, bespoke training programmes delivered by media industry experts.

The partnership forms part of a wider initiative to give the team at our centre the chance to become Dementia Friends. The majority of staff at Surrey Quays have attended Dementia Friends information sessions which aim to provide a greater understanding of the impact of living with dementia.

Ian Moore, centre manager at Surrey Quays, said: “Dementia is a condition that affects many people across the community. Here at Surrey Quays, we want all our shoppers to have an enjoyable experience, which is why we are committed to supporting the Dementia Friends programme.

“We’re proud that many of our colleagues wear a forget-me-not flower badge which means that they’re equipped with the skills they need to support our shoppers with dementia and make sure that they -  and their carers, family and friends - have an enjoyable experience at our centre.”

Claire Jenkins, Head of Community Engagement at Alzheimer’s Society, said: “It’s fantastic that the team from Surrey Quays and The Ladywell Centre have united against dementia by documenting memories of people affected by the condition. It is a fantastic way to engage with the local community and it’s a perfect way to mark Dementia Action Week.

“In the UK, one person develops dementia every three minutes and almost everyone knows someone whose life has been affected. Yet too many people face the condition alone, without adequate support. At Alzheimer’s Society we are determined to change this, as it is vital that people living with dementia feel included in their local community and able to live the lives they want.

“This Dementia Action Week, Alzheimer’s Society is calling on everyone to unite and take actions, big or small, to improve the everyday lives of people affected by dementia.”

General opening times

Monday
09:30
-
19:00
Tuesday
09:30
-
19:00
Wednesday
09:30
-
19:00
Thursday
09:30
-
19:00
Friday
09:30
-
19:00
Saturday
09:00
-
19:00
Sunday
11:00
-
17:00
Monday 27 August
CLOSED
-
CLOSED

Store opening times may vary. Food, cinema and leisure will be open later – please check retailer websites for further details.

Additional opening times

Surrey Quays Rotherhithe Store opening times may vary. Food, cinema and leisure will be open later – please check retailer websites for further details.

Please note that some retailers may vary from these times.

Search below for the shop details or view the full list of retailers

Getting here

Surrey Quays
Redriff Road
London
SE16 7LL
020 7237 5282
  • Car

    Surrey Quays is located a quarter of a mile from the southern exit of the Rotherhithe tunnel, 2 miles from Tower Bridge. Enter SE16 7LL into your SatNav device. 

  • Train

    You can catch overground trains from Dalston Junction and West Croydon directly to Surrey Quays station.

    You can also take the Jubilee line to Canada Water station, which is situated on the edge of our car park. Journey times are 3 minutes from Canary Wharf, 10 minutes from Whitechapel and 15 minutes from Stratford.

  • Bus

    London Bus services to the centre include: 1, 47, 188, 199, 225, 381, C10 and P12.

Services

Pick up your Amazon order at Surrey Quays. The lockers are located opposite the toilets on the ground level. 

We have a great car wash and valet service at Surrey Quays. You will find the car wash located adjacent to the main entrance doors within the red zone of our car park.

Click & Collect services are available from a whole range of retailers at Surrey Quays - please refer to our 'Click & Collect' page for a list of retailers offering this service. 

Many of our stores offer gift cards, so you don't have to struggle with searching for the perfect present. Just ask in-store for more details. 

There is a petrol station next to Tesco.

There isn't a Shopmobility service but wheelchairs are available for hire free of charge from the Security Office, located just past the Management office. Please note identification is required.

Surrey Quays is a WorldHost Recognised Business. The world-class customer service training programme is recognised throughout the UK for its commitment to customer service.

Facilities

Public facilities can be found on the ground and first floors of the centre and also within Tesco.

Cash points are located within HSBC and Halifax, as well as outside of Tesco. 

We have a noticeboard located outside of Tesco where you can advertise non-commercial events and activities of a local community nature.

To make use of this facility, simply bring along an A4 laminated advert to the Centre Management office and we will display your advert on the board for you. Please call by the Centre Management office for more information. 

We have 1,300 free* parking spaces available including disabled spaces and bays for parents with toddlers.

*for up to 4 hours; No return within 2 hours

Any vehicle on site over the 4 hour maximum stay period will be liable to a parking charge as displayed on the signage on site.

For any parking queries please contact info@cp-plus.co.uk.
To appeal Parking Charge Notices you must follow the appeals process which can be processed online or by post;
Online: www.appealpcn.co.uk
Post: High View Parking Ltd, PO BOX 3573, Barnet, EN5 9QA

We are proud that our car park has been issued the Park Mark, an award given by the Police to car parks that have achieved the standards of the Safer Parking Scheme, designed to reduce crime in car parks.

Our Quiet Room is located on the ground floor adjacent to the public toilets. The room is a retreat for reflection, solitude and contemplation and is available for customers, guests and staff.

Our British Heart Foundation textile bins are located outside Surrey Quays between the two main entrances. 

Please feel free to take home any book that you would like to read. If you've finished a book, we would invite you to donate it to this library for others to enjoy. The library is on the ground floor heading towards the Centre Management office.

Public facilities can be found on the ground and first floors of Surrey Quays and also within Tesco.

At Surrey Quays, we now offer a FREE BT Wi-fi service to all our shoppers. Wi-fi is also available in Tesco and Starbucks.

Download centre map