Cookie Notice

Open Today

09:30 - 19:00

Our websites and mobile apps (the "Online Services") use cookies and other device identifying technologies (collectively referred to in this notice as "cookies") to provide our Online Services, to understand how our Online Services are used and for advertising purposes as explained in our Privacy Notice. You can read more about the types of cookies we use, why we use them and how you can exercise your cookies choices below.

What are cookies?

We use the term 'cookies' to refer to all technologies which store or access information stored on the device that you use to access the Online Services, such as your computer, tablet or mobile phone. For example, we use http cookies, which are small data files (typically made up of numbers and letters) that are downloaded when you access our Services and allow us to recognise your device. We also use technologies like pixel tags and software kits embedded in our apps to enhance your experience and ensure the smooth running of the app.

Cookies may tell us whether you have visited the Online Services before or whether you are a new visitor.

There are different types of cookies, for example:

  • Cookies served directly by British Land ('first party cookies') and cookies served by third parties, for example by advertisers and data analytics companies ('third party cookies'); and
  • Cookies which endure for different periods of time, including those that only last only as long as your browser is open (referred to as 'session cookies') and which are deleted automatically once you close your browser. Other cookies are 'permanent cookies', meaning that they survive after your browser is closed. For example, they recognise your device when you open your browser and browse the internet again.

Which cookies do we use and why do we use them?

The following paragraphs set out the different categories of cookies that we may use and why we use them.

(a) Essential website cookies

These cookies are necessary to provide you with some of the features of the Online Services, such as supporting log in forms.

Types of cookies which may be used: .viciniteeFoms, ASP.NET_SessionId

(b) Functional cookies

These cookies allow us to personalise our websites for you and remember your preferences such as your log in information, the region from which you logged in and what pages you have viewed. These can be set by us or third parties which provide services to the pages you are visiting.

(c) Performance and Analytics cookies

These cookies allow us to monitor how the Online Services are used and perform and therefore improve your user experience of our Online Services. For example, we receive information on the number of visitors to our sites and the most popular pages on those sites. We only use the information we receive from these types of cookies in aggregated form. These cookies may be served by third parties, such as Google Analytics.

Types of cookies used: __utma, __utmb, __utmc, __utmt, __utmz

(d) Advertising cookies

We work with third party advertising networks, that collect information using cookies to help make the advertising you see in our Online Services and elsewhere on the internet more relevant to you and to measure the effectiveness of the advertising on the Online Services. We do not decide which cookies are set or how your data is used by these third parties. These cookies uniquely identify the browser and device from which you are accessing our Online Services.

How can you exercise your cookies choices?

You have the right to choose whether or not to accept cookies used for certain purposes via the cookie control on each of our websites. Some sites may only use essential cookies to provide website functionality and therefore your banner will present you with an accept option and a link to this Cookie Notice.

Cookies are an important part of how our Online Services work, so you should be aware that if you choose to refuse or remove cookies, this could affect the availability and functionality of the Online Services.

Website (Browser) Opt-Out:

Most browsers accept cookies by default. You may be able to change the settings to have your browser refuse certain cookies or notify you before accepting cookies. To do so, please follow the instructions provided by your browser which are usually located within the "Help", "Tools" or "Edit" facility. Some third parties also provide the ability to refuse their cookies directly by clicking on an opt-out link.

Mobile App Opt-Out

To limit interest-based advertising on your mobile device, you can review and adjust the settings provided by your device manufacturer, such as “Limit Ad Tracking” for iOS or “Opt-out of interest-based ads” for Android.

For further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, please visit www.allaboutcookies.org and www.youronlinechoices.eu.

Contact us

If you have any questions about our use of cookies, please contact us at: data.privacy@britishland.com.

25 May 2018

General opening times

Monday
09:30
-
19:00
Tuesday
09:30
-
19:00
Wednesday
09:30
-
19:00
Thursday
09:30
-
19:00
Friday
09:30
-
19:00
Saturday
09:00
-
19:00
Sunday
11:00
-
17:00
Monday 27 August
CLOSED
-
CLOSED

Store opening times may vary. Food, cinema and leisure will be open later – please check retailer websites for further details.

Additional opening times

Surrey Quays Rotherhithe Store opening times may vary. Food, cinema and leisure will be open later – please check retailer websites for further details.

Please note that some retailers may vary from these times.

Search below for the shop details or view the full list of retailers

Getting here

Surrey Quays
Redriff Road
London
SE16 7LL
020 7237 5282
  • Car

    Surrey Quays is located a quarter of a mile from the southern exit of the Rotherhithe tunnel, 2 miles from Tower Bridge. Enter SE16 7LL into your SatNav device. 

  • Train

    You can catch overground trains from Dalston Junction and West Croydon directly to Surrey Quays station.

    You can also take the Jubilee line to Canada Water station, which is situated on the edge of our car park. Journey times are 3 minutes from Canary Wharf, 10 minutes from Whitechapel and 15 minutes from Stratford.

  • Bus

    London Bus services to the centre include: 1, 47, 188, 199, 225, 381, C10 and P12.

Services

Pick up your Amazon order at Surrey Quays. The lockers are located opposite the toilets on the ground level. 

We have a great car wash and valet service at Surrey Quays. You will find the car wash located adjacent to the main entrance doors within the red zone of our car park.

Click & Collect services are available from a whole range of retailers at Surrey Quays - please refer to our 'Click & Collect' page for a list of retailers offering this service. 

Many of our stores offer gift cards, so you don't have to struggle with searching for the perfect present. Just ask in-store for more details. 

There is a petrol station next to Tesco.

There isn't a Shopmobility service but wheelchairs are available for hire free of charge from the Security Office, located just past the Management office. Please note identification is required.

Surrey Quays is a WorldHost Recognised Business. The world-class customer service training programme is recognised throughout the UK for its commitment to customer service.

Facilities

Public facilities can be found on the ground and first floors of the centre and also within Tesco.

Cash points are located within HSBC and Halifax, as well as outside of Tesco. 

We have a noticeboard located outside of Tesco where you can advertise non-commercial events and activities of a local community nature.

To make use of this facility, simply bring along an A4 laminated advert to the Centre Management office and we will display your advert on the board for you. Please call by the Centre Management office for more information. 

We have 1,300 free* parking spaces available including disabled spaces and bays for parents with toddlers.

*for up to 4 hours; No return within 2 hours

Any vehicle on site over the 4 hour maximum stay period will be liable to a parking charge as displayed on the signage on site.

For any parking queries please contact info@cp-plus.co.uk.
To appeal Parking Charge Notices you must follow the appeals process which can be processed online or by post;
Online: www.appealpcn.co.uk
Post: High View Parking Ltd, PO BOX 3573, Barnet, EN5 9QA

We are proud that our car park has been issued the Park Mark, an award given by the Police to car parks that have achieved the standards of the Safer Parking Scheme, designed to reduce crime in car parks.

Our Quiet Room is located on the ground floor adjacent to the public toilets. The room is a retreat for reflection, solitude and contemplation and is available for customers, guests and staff.

Our British Heart Foundation textile bins are located outside Surrey Quays between the two main entrances. 

Please feel free to take home any book that you would like to read. If you've finished a book, we would invite you to donate it to this library for others to enjoy. The library is on the ground floor heading towards the Centre Management office.

Public facilities can be found on the ground and first floors of Surrey Quays and also within Tesco.

At Surrey Quays, we now offer a FREE BT Wi-fi service to all our shoppers. Wi-fi is also available in Tesco and Starbucks.

Download centre map