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What shops / brands / stores are at Surrey Quays?

Surrey Quays has a great range of stores including Tesco, JD, The Range, Dorothy Perkins, Burton, River Island, New Look and more. 

What women's / men's /fashion shops are at Surrey Quays?

Shop at Burton, Clarks, Dorothy Perkins, JD, New Look, Next, River Island and Yours. 

What type of restaurants are there in Surrey Quays? What time do the restaurants close?

We offer a wide type of restaurants and cafes. Please check with each restaurant or cafe in question for trading times. 

Is there a bike route to get to Surrey Quays?


Can I get to Surrey Quays by Public Transport? What bus routes go to Surrey Quays? How do I get to Surrey Quays?

London Bus services to the centre include: 1, 47, 188, 199, 225, 381, C10 and P12.

Can I get a train to Surrey Quays?

You can catch overground trains from Dalston Junction and West Croydon directly to Surrey Quays station.

You can also take the Jubilee line to Canada Water station, which is situated on the edge of our car park. Journey times are 3 minutes from Canary Wharf, 10 minutes from Whitechapel and 15 minutes from Stratford.

How to I get to Surrey Quays by car? Get me directions for Surrey Quays by car

Surrey Quays is located a quarter of a mile from the southern exit of the Rotherhithe tunnel, 2 miles from Tower Bridge. Enter SE16 7LL into your SatNav device. 

Where are the toilets in Surrey Quays?

Public toilets can be found on the ground and first floors; both of these include disabled facilities. 

Are there disabled toilets in Surrey Quays? Where are the disabled toilets in Surrey Quays?

Our disabled toilets are upstairs next to Santander and downstairs next to The Range.  

Are there any lockers available at Surrey Quays?


Where can I find the management office at Surrey Quays? Is there a lost property office? Is there a help desk or customer service point?

Our management office is located by the public toilets on the lower level. Please call here for lost property enquiries. 

Is there a quiet room in Surrey Quays? Where are the quiet room facilities?

You'll find the quiet room by the public toilets on the lower level. 

Does Surrey Quays have any first aid facilities? Where are the first aid facilities at Surrey Quays?

All security are first aid trained.

Are there any police or security at Surrey Quays?

Yes, are security team are on-site 24 hours.

Are there any phone or iPad charging facilities?


Is there a business lounge at Surrey Quays? Can I hire a meeting room at Surrey Quays?


Are there any photo booths available at Surrey Quays?

You'll find photo booths next to toilet upstairs and opposite the toilet downstairs.

Are there any post boxes in Surrey Quays?

Yes, there's one just outside Tesco entrance.

What entertainment is there at Surrey Quays? Is there a cinema at Surrey Quays? What are the cinema times?

ODEON Cinema and Hollywood Bowl are located in Surrey Quays Leisure. Cinema times run in line with the screenings

Are there child friendly / safe areas in Surrey Quays? Is there a creche at Surrey Quays?


What family / childrens facilities are there at Surrey Quays? Are there childrens play areas?

Head to Discovery Planet for soft play. We also have kiddie rides by the doors, opposite the toilets.

Can I hire a pushchair or buggy at Surrey Quays?


Is there anywhere where I can feed my baby? Are there any baby nursing facilities?

Yes, there is seating in the baby change. 

Are there places to warm a baby bottle at Surrey Quays? Is there anywhere to warm a babys bottle? Does Surrey Quays have bottle warming facilities?


Are there disabled changing facilities at Surrey Quays?


Is there a store / mall guide or map online? Can I download a store guide online?

Yes, you'll find both an online and downloadable map on our website.

Does Surrey Quays have any gift cards? Where can I get gift cards at Surrey Quays?

Surrey Quays doesn't offer gift cards however individual retailers often do. Please enquire with them directly for more information.

Does Surrey Quays have disabled parking? Where are the disabled parking spaces at Surrey Quays?

We have 1,300 parking spaces including disabled spaces and bays for parents with toddlers.

You'll find the disabled spaces close to the centre entrances. 

Does Surrey Quays have family / children parking bays? Where are the family / children parking spaces at Surrey Quays?

Yes, you'll find these spaces adjacent to disabled bays. 

Is car parking free at Surrey Quays? How much is car parking at Surrey Quays?

Car parking is free for up to four hours. 

Are there spaces for large vehicles / vans / motorhomes /coaches to park at Surrey Quays?

There are no marked bays in Surrey Quays Shopping Centre. There are however bays in the Leisure area.

Please get in touch with customer services in regards to parking large vehicles / vans / motorhomes /coaches.

Does Surrey Quays have secure bike / bicycle parking? Where is the bicycle parking in Surrey Quays?

Yes, you'll find our bicycle racks by the entrance to Surrey Quays Shopping. Please note, you'll need your own lock. 

Does Surrey Quays have secure motorbike / motorcycle parking? Where is the motorbike parking in Surrey Quays?

No, motorbikes and motorcycles should park in normal parking bays. 

Is there a car wash at Surrey Quays?

Yes, you will find the car wash located adjacent to the main entrance doors within the red zone of our car park.

Does Surrey Quays have any electric car charging point?


Do Surrey Quays provide staff car parking facilities?

Yes - please enquire with customer services for a permit.

What restaurants are available at Surrey Quays? What food & drink facilities are there?

Surrey Quays Shopping has loads to choose from including Burger King, Mange Tout, Fat Jackets, Pizza 1889, Starbucks and Sushi Momoda.

There are also several restaurants available at Surrey Quays Leisure across from Surrey Quays where you'll find Frankie & Benny's, Pizza Hut and Café East.

What fast food restaurants are there at Surrey Quays?

We have a variety of fast food restaurants at Surrey Quays including Burger King, Manage Tout, Fat Jackets, Starbucks, Sushi Momoda.

What's on at Surrey Quays? What events are on at Surrey Quays? Is there any entertainment at Surrey Quays?

Find out about events at Surrey Quays on our website under the 'What's on' section.

Does Surrey Quays have click and collect?

Yes, Surrey Quays offers click and collect. Find out which of our shops offer click and collect here