Planning Your Visit

Stay safe with us

The wellbeing of our colleagues and customers is our number one priority, and so we’ve introduced extra measures to help everyone have a safe and enjoyable visit.

You can help everyone to stay safe by:

  • Wearing a face covering – this is mandatory in enclosed public spaces from 24th July. Find out more here.
  • Staying at home if you, or anyone in your household, has symptoms of Covid-19
  • Washing your hands regularly
  • Keeping a safe distance from people outside of your household
  • Using contactless payments wherever possible

When visiting us, please look out for:

  • Hand sanitising stations
  • New signage and one-way/ keep left systems to support social distancing
  • Plexiglass screen barriers at our visitor desks

We are carefully managing visitor numbers, so we can be confident that everyone can maintain social distancing. We’re also continuing with our enhanced cleaning regimes, including regular cleaning of key touchpoints throughout the day.

Find out more about the Government’s latest advice here.

Choose contactless payments

 Wash your hands regularly

Our facilities and services

To help keep everyone safe while visiting us, we are making some changes to the facilities and services we are currently able to offer.

Please visit our Facilities and Services page to find out more.

Getting here and heading home

Your usual way of entering may have changed, as we’ve put one-way / keep left systems in place to help support social distancing. Please take a look at our map to find out more: https://www.surreyquays.co.uk/getting-here/around

We’ve also adapted our car parks to help everyone keep a safe distance when visiting us. Please note our car park entrance to the Food Court remains closed at this time.

Entry to the centre can be accessed at the doors by The Range and exit via the doors by Tesco Extra.

For customers shopping at Tesco Extra only, please enter and exit directly via the doors by this store.

Please follow the onsite signage and only use the designated entry and exits points only.

Other ways to travel

You’ll find our bike racks outside our two main entrances. 

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