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Accessible Parking
Our car parks are open and accessible throughout the centre opening hours for up to 3 hours; No return within 2 hours We have 17 accessible spaces which are located along the front of the centre. To use please display a valid blue badge.
Accessible Toilets
We have two accessible toilets on site. One is located on the ground floor by the management suite and the other upstairs next to Santander. Both require a radar key to access.Should not have a radar key there is a master key in the management suite
Hidden Disabilities
Surrey Quays has joined the Hidden Disabilities Sunflower Scheme, to support more than 10 million people living in the UK that have a hidden disability. Official Hidden Disabilities Sunflower lanyards will be available from the Management Office, and our team have all been trained to recognise the meaning behind the sunflower.
Quiet Room
Our Quiet Room is located o the ground floor adjacent to customers toilets and the mnagement suite
Quiet Shopping Time
Every Wednesday the music is turned off for the entire day.
Sensory shopping guide
Please view our sensory shopping guide.
Wheelchair Hire
Wheelchairs are available for hire free of charge from the Security Office, located just past the Management office. Please note identification is required.