FAQs

Surrey Quays has a great range of stores including Tesco, JD, The Range, Dorothy Perkins, Burton, River Island, New Look and more. 

We offer a wide type of restaurants and cafes. Please check with each restaurant or cafe in question for trading times. 

London Bus services to the centre include: 1, 47, 188, 199, 225, 381, C10 and P12.

Surrey Quays is located a quarter of a mile from the southern exit of the Rotherhithe tunnel, 2 miles from Tower Bridge. Enter SE16 7LL into your SatNav device. 

Our disabled toilets are upstairs next to Santander and downstairs next to The Range.  

Our management office is located by the public toilets on the lower level. Please call here for lost property enquiries. 

All security are first aid trained.

No.

You'll find photo booths next to toilet upstairs and opposite the toilet downstairs.

ODEON Cinema and Hollywood Bowl are located in Surrey Quays Leisure. Cinema times run in line with the screenings

Head to Discovery Planet for soft play. We also have kiddie rides by the doors, opposite the toilets.

Yes, there is seating in the baby change. 

No.

Surrey Quays doesn't offer gift cards however individual retailers often do. Please enquire with them directly for more information.

Yes, you'll find these spaces adjacent to disabled bays. 

There are no marked bays in Surrey Quays Shopping Centre. There are however bays in the Leisure area.

Please get in touch with customer services in regards to parking large vehicles / vans / motorhomes /coaches.

No, motorbikes and motorcycles should park in normal parking bays. 

No.

Surrey Quays Shopping has loads to choose from including Burger King, Mange Tout, Fat Jackets, Pizza 1889, Starbucks and Sushi Momoda.

There are also several restaurants available at Surrey Quays Leisure across from Surrey Quays where you'll find Frankie & Benny's, Pizza Hut and Café East.

Find out about events at Surrey Quays on our website under the 'What's on' section.

Whilst there is no formal code of conduct we expect all visitors to behave in a manner that does not detract from the convenience and enjoyment of others who visit or work there. Surrey Quays is private property and British Land reserves the right to refuse admission or require persons to leave if necessary.

Surrey Quays has the following banks: Santander, HSBC and Halifax. Each one has a cash machine outside its location. There is also a cash machine outside Tesco. 

Please find our Christmas opening times below:

The car park is open 24 hours.

We have 1,300 parking spaces including disabled spaces and bays for parents with toddlers. Parking is free for up to 4 hours (no return within 2 hours). Parking at Surrey Quays is limited to 4 hours maximum stay. Please note that all vehicles entering and exiting the centre will have their registration number scanned by an Automatic Number Plate Recognition system. Any vehicle on site over the 4 hour maximum stay period will be liable to a parking charge as displayed on the signage on site.

For any parking queries please contact info@cp-plus.co.uk.
To appeal Parking Charge Notices you must follow the appeals process which can be processed online or by post;
Online: www.appealpcn.co.uk
Post: High View Parking Ltd, PO BOX 3573, Barnet, EN5 9QA

All our latest vacancies will be listed on our website on our 'Jobs' page. Some vacancies can also be found in windows outside stores too. You can also contact the stores directly - for contact details, please refer to our 'Shops' page. Some vacancies may be listed on the job board outside Tesco. You can search for the latest vacancies at Tesco on the Job Centre Plus website.