Faqs

Is there a sensory shopping guide for Surrey Quays

Answer

View the sensory shopping guide

Surrey Quays Shopping Centre welcomes all visitors and understands that for those with autism spectrum condition ( ASC ) sensory or additional needs, visiting a busy shopping centre can be a frightening experience.

Our aim is to make the shopping experience as enjoyable as possible for everyone; with that aim, our staff have received training to enable them to better assist autistic visitors, a sensory guide has been created on our website to help plan visits, a quiet shopping time is offered every Sunday, there is a quiet room and autism awareness cards available for visitors to collect from the Centre Management Office. The centre welcomes all feedback on its services and facilities and will continue to strive to improve the visitor experience further.